The Customer Service Revolution

The Customer Service Revolution

Blinkist
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Description

The Customer Service Revolution (2015) reveals the real secrets of brilliant customer service. These blinks provide a practical guide for taking your customer service to the next level, helping to create an extraordinary experience for your customers and forge an enthusiastic vision-driven workforce.

Who should read

Managers who want to boost their team’s customer service Employees looking to improve their people skills Leaders curious about why customer service is so important

About the author

John DiJulius is the founder and owner of John Robert’s Spa, one of the top 20 spa salons in America. He is also the president of The DiJulius Group, a customer service consulting group whose clients …

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Didn't find what you were looking for? See also: Klantenservice / Customer Service, Klantgerichtheid, Klantgericht schrijven, Aftersales, and ServiceNow.

The Customer Service Revolution (2015) reveals the real secrets of brilliant customer service. These blinks provide a practical guide for taking your customer service to the next level, helping to create an extraordinary experience for your customers and forge an enthusiastic vision-driven workforce.

Who should read

Managers who want to boost their team’s customer service Employees looking to improve their people skills Leaders curious about why customer service is so important

About the author

John DiJulius is the founder and owner of John Robert’s Spa, one of the top 20 spa salons in America. He is also the president of The DiJulius Group, a customer service consulting group whose clients include successful companies like Starbucks, Lexus and Nestlé.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.